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Delivery Policy

How Chic Pro delivers your points and AI-generated content.

Last updated: May 2026 · Operator: Chic Pro · Contact: support@aichic.pro

1. 100% digital service

Chic Pro is an entirely digital service. We do not ship any physical products. There are no postal addresses, no shipping fees, and no customs.

2. How delivery works

When you buy a points package, the points are credited to your account instantly upon successful payment. You can start generating immediately.

Generated images and PDF reports appear on the corresponding page (My Designs, Measurements, Wardrobe) the moment generation completes — typically within 10–60 seconds.

3. Failed deliveries

If a generation fails for technical reasons (server error, AI provider downtime, etc.), your points are automatically refunded to your balance.

If your purchased points were not credited within 10 minutes of payment, contact support@aichic.pro with your PayPal Transaction ID and we will credit your account manually.

4. Access to your content

All your generations are saved in your account and remain accessible as long as the account is active.

You can download images in high resolution and PDF reports any time from the corresponding page.

5. Support

Any delivery issue? Email support@aichic.pro and we will respond within 24 hours on business days.